Terms of Use

TERMS OF USE

Effective Date: February 2026
Website Owner: Durham Mobile Automotive Service (“Durham,” “we,” “us,” or “our”)
Location: Texas, United States

These Terms of Use (“Terms”) govern your access to and use of this website, including any content, features, services, communications, forms, booking tools, text/email features, and any other functionality provided through this website (collectively, the “Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.

1) WHO WE ARE / PURPOSE OF THE WEBSITE

Durham Mobile Automotive Service provides mobile automotive services and related information. The Website is provided for general informational and convenience purposes only. Any references to services, prices, time estimates, availability, or descriptions of repairs are non-binding unless expressly confirmed in writing by Durham through an authorized representative.

2) NO PROFESSIONAL OR MECHANICAL ADVICE

Information provided on the Website (including articles, FAQs, checklists, recommendations, or “common repairs” descriptions) is not professional advice and may not be accurate for your specific vehicle, condition, or situation. Automotive work involves safety risks. Do not rely solely on Website content to make safety decisions. If you need immediate assistance, contact a qualified professional or call emergency services.

3) ELIGIBILITY

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Website. By using the Website, you represent that you meet this requirement.

4) ACCEPTABLE USE

You agree not to:

  • Use the Website for unlawful, harmful, fraudulent, or abusive purposes;
  • Attempt to gain unauthorized access to systems, accounts, or data;
  • Interfere with security features or operation of the Website;
  • Upload or transmit malware, spam, or harmful code;
  • Harvest or scrape content, contact forms, phone numbers, or email addresses for solicitation;
  • Misrepresent your identity or submit false information.

We may restrict or terminate your access to the Website at any time, with or without notice, for any reason.

5) USER SUBMISSIONS

If you submit information through the Website (e.g., contact form, quote request, appointment request, messages, photos, vehicle details) (“Submissions”), you represent that:

  • You have the right to provide the Submission;
  • The Submission is accurate to the best of your knowledge;
  • The Submission does not violate any law or third-party right.

You grant Durham a non-exclusive, royalty-free license to use Submissions to respond to you, provide services, improve our operations, document requests, and maintain business records.

6) TEXT MESSAGES, EMAILS, AND PHONE CALLS

If you provide a phone number or email address, you authorize us to contact you about your inquiry and services. Message and data rates may apply. You can opt out of marketing communications at any time by following unsubscribe instructions or replying STOP to text messages (where applicable). Operational or transactional messages may still be sent as permitted by law.

7) SERVICE TERMS ARE SEPARATE

If you purchase or receive services from Durham, those services may be governed by separate agreements, including work authorizations, estimates, invoices, waivers, and service policies (“Service Terms”). If there is a conflict between these Terms and any Service Terms, the Service Terms control for the services provided.

8) PRICING, ESTIMATES, AND AVAILABILITY (NO GUARANTEE)

Any pricing, service descriptions, time estimates, travel fees, or availability shown on the Website are subject to change and are not guaranteed. Vehicle conditions can change, parts availability can vary, and diagnosis may reveal additional issues. Final pricing and scope of work are confirmed only via an authorized written estimate/invoice or confirmed service authorization.

9) THIRD-PARTY LINKS AND SERVICES

The Website may contain links to third-party sites or services (e.g., maps, payment processors, scheduling tools, review platforms). We do not control third-party services and are not responsible for their content, privacy practices, or performance. Use third-party sites at your own risk.

10) INTELLECTUAL PROPERTY

All Website content—including logos, design, text, graphics, photos, videos, layouts, and software—is owned by Durham or its licensors and protected by intellectual property laws. You may view and use the Website for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, sell, or exploit any content without our prior written permission.

11) DISCLAIMER OF WARRANTIES

THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DURHAM DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT CONTENT IS ACCURATE, COMPLETE, OR CURRENT.

12) LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL DURHAM MOBILE AUTOMOTIVE SERVICE, ROBERT DURHAM, OR ANY OF OUR AFFILIATES, EMPLOYEES, CONTRACTORS, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE WEBSITE SHALL NOT EXCEED $100.00 USD OR THE AMOUNT YOU PAID TO ACCESS THE WEBSITE (WHICHEVER IS LESS). (THE WEBSITE IS GENERALLY PROVIDED AT NO COST.)

Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability will be limited to the fullest extent permitted by law.

13) YOUR SOLE AND EXCLUSIVE REMEDY

YOUR SOLE AND EXCLUSIVE REMEDY for any dissatisfaction with the Website, its content, or these Terms is to STOP USING THE WEBSITE.

14) INDEMNIFICATION (YOU PROTECT US)

You agree to defend, indemnify, and hold harmless Durham Mobile Automotive Service, Robert Durham, and our affiliates, employees, contractors, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating

Related Post